Workflows / Client Onboarding Automation
Intermediate
๐Ÿงพ
Client Onboarding Automation
From Proposal to Kickoff, Hands-Free

The moment a client says yes, this workflow generates the proposal recap, sends a welcome sequence, and gets them set up โ€” so the excitement of a new client doesn't stall out on admin work.

ClaudeMake.comEmail
๐Ÿง  See Related Tool Guidesโ† All Workflows
IntermediateSetup Difficulty
MinutesTime to Kickoff
3Automated Stages
// Why It's Worth Setting Up

Don't Let Admin Slow Down Momentum

The first 48 hours after a client says yes shape the whole relationship โ€” automate the parts that don't need your personal touch.

๐Ÿ“„ Recap Document

Auto-generate a written recap of what was agreed on, scope, and next steps immediately after a call.

โœ‰๏ธ Welcome Sequence

A short automated email sequence introduces how you work, what to expect, and key dates.

๐Ÿ—‚๏ธ Kickoff Checklist

Auto-creates a shared checklist or project space so both sides know exactly what's needed to start.

๐Ÿ”” Internal Alerts

Notifies you or your team the moment a new client is fully onboarded and ready to start.

// Blueprint

The Blueprint

Step by step, exactly how this workflow runs.

01

Generate the Recap

After a discovery call, feed your notes to Claude to generate a clear written recap of scope, timeline, and next steps.

Claude
02

Trigger the Sequence

Client's signed agreement triggers Make.com to start a welcome email sequence automatically.

Make.com
03

Create Kickoff Space

Make.com creates a shared project folder or board pre-populated with a kickoff checklist.

Make.com
04

Alert Your Team

A final notification lets your team know onboarding is complete and work can begin.

Make.com
// FAQ

Quick Questions

Does this replace a real kickoff call?

No โ€” it handles the admin so your kickoff call can focus on the relationship and the work, not paperwork.

Can I customize the welcome sequence per client type?

Yes โ€” branch the automation based on service type or package tier so each client gets a relevant sequence.

Want the Full 10-Workflow Bundle?

The Business Automation Bundle includes this workflow and 9 more, fully built out.

โš™๏ธ See the Automation Bundle โ†’